FAQs

General

What is Coastal Root Co.?

What does “ritual” mean?

Are your products natural?

Are your products organic?

Are your products handmade?

Are your products FDA approved?

Safety

Are your products safe for kids?

Are your products safe around pets?

Do your products contain essential oils?

What should I do if I have sensitive skin or allergies?

Can I use body products on broken or irritated skin?

Storage

How should I store Coastal Root Co. products?

Why do I need to shake some products before use?

Do natural products expire?

Shipping

How much is shipping?

Do you ship nationally?

Can I pick up locally?

Returns

What is your return policy?

What if my order arrives damaged?

QR Pages

Why do your products have QR codes?

Do QR codes replace the label?

Clean Ritual

Are your cleaners disinfectants?

Can I use Fresh Start Citrus Multi-Surface Cleaner on every surface?

How do refill pouches work?

Body Ritual

What is the Sun Recovery Ritual?

How do I use the Sun Recovery Ritual?

Why does After Sun Recovery Mist contain apple cider vinegar?

Will After Sun Recovery Mist smell like vinegar?

Is Sun Revival Balm greasy?

What is Ocean Radiance Face Serum?

Can I use bath salts in any tub?

Outdoor Ritual

What is the difference between Bite Guard and Trail Guard?

Does your bug spray guarantee protection from mosquitoes or ticks?

Can I use Outdoor Ritual sprays on children or pets?

Pet Ritual

Are Pet Ritual products for dogs or cats?

Can I use Clean Ears or Fresh Ears Powder every day?

Is Rescue Balm a medical treatment?

Wellness Ritual

What are Trace Mineral Drops?

Are tinctures right for everyone?

Do tinctures contain alcohol?

Nourish Ritual

What is the difference between the Superfood Shake and Superfood Oats?

Do the oats or shakes contain allergens?

Can I use Trace Mineral Drops with Nourish products?

Ingredients

Where can I learn more about ingredients?

Why do some products use preservatives?

Why do product formulas change?